1. Overview
Fleet Asset Group ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us.
2. Information We Collect
Information You Provide: When you contact us, request a quote, or make a purchase, we may collect:
- Name and business name
- Email address
- Phone number
- Mailing or shipping address
- Business type and purchasing preferences
- Transaction and payment information
Information Collected Automatically: When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referring website or source
- Email engagement metrics (opens, clicks) for marketing communications
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill asset purchases and transactions
- Communicate with you regarding inventory, pricing, and order status
- Send marketing communications about available inventory and promotions
- Coordinate shipping and logistics
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our business interests
4. Data Sources
We collect contact information from the following sources:
- Direct inquiries and form submissions on our website
- Publicly available business directories and listings
- Industry trade shows and events
- Referrals from business partners
We do not purchase consumer email lists. Our outreach is directed at businesses and business professionals in relevant industries.
5. Email Communications & Opt-Out
We may send you marketing emails about available wholesale inventory, pricing updates, and industry information. Every marketing email we send includes a clear and functional unsubscribe link. You may opt out of marketing emails at any time by clicking "unsubscribe" at the bottom of any email. We honor all opt-out requests promptly, typically within 24 hours.
Opting out of marketing emails will not affect transactional communications related to active purchases or inquiries.
6. SMS Communications & Opt-Out
If you provide your phone number, we may send you text messages related to inventory availability, order status, or follow-up communications. You may opt out of SMS communications at any time by replying "STOP" to any text message. Standard message and data rates may apply.
7. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business, such as email service providers (Mailgun), communication platforms (Twilio), and analytics tools. These providers are contractually obligated to protect your data.
- Freight and Logistics Partners: Shipping companies and freight carriers as necessary to deliver purchased assets.
- Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Fleet Asset Group or others.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will process your request within 30 days, subject to any legal retention requirements.
10. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
11. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us using the information below.
12. Children's Privacy
Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
14. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal data, contact us at:
Fleet Asset Group
Charlotte, NC
Email: sales@fleetassetgroup.com
Phone: (980) 385-5464